Program Delivery Coordinator

About usCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.The RoleThe Program Delivery Coordinator works within the State Management Team and collaborates with operations to ensure successful program implementation, emphasizing quality engagement with stakeholders. Focused on leading communications and promoting services through information sessions and project delivery strategies.The Program Delivery Coordinator will manage the program engagement budget, sources partnerships for financial support, and helps staff incorporate engagement and program development into their work. This is a full-time role, and location can be discussed further at interview stage.You will:Undertake operational level project management activities including planning, implementing, monitoring, and reporting on progress and highlighting project risksImplement quality assurance initiatives and best practice strategies, undertaking regular internal reviews and assessments, monitoring program outcomes, and reportingProvide cross-organisational support to technical teams and management; strengthen operational delivery and performance; assist with business continuity managementLiaise with government departments, support agencies and internal stakeholders across QueenslandContribute to program development and to knowledge management across delivery teams, drawing upon lessons from programs and projectsImprove the understanding of quality systems and best practice methods, support a continuous improvement culture; improve customer and property data, compliance standards and program practiceSupport staff induction, onboarding and training plans in housing services delivery; provide support during periods of leaveThe qualities we are looking for:Minimum 5 years’ experience in strategic development and implementation of community development and engagement programsExperience of program design, development and co-ordination; knowledge of the social enterprise sectorTrack record of establishing and developing strategic partnerships with external organisationsCommitment to the right of every person to good quality housing and a sense of belongingCurrent Driver’s Licence, Police Check and Working With Children CheckAs an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. We strongly encourage candidates of all backgrounds and experiences to apply.CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.Click for position description AUD Brisbane 4000

Program Delivery Coordinator

  • Contribute to a world without housing poverty
  • Full time permanent position based in Brisbane, QLD
  • Great salary + super + salary packaging + other benefits

About us

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

The Role

The Program Delivery Coordinator works within the State Management Team and collaborates with operations to ensure successful program implementation, emphasizing quality engagement with stakeholders. Focused on leading communications and promoting services through information sessions and project delivery strategies.

The Program Delivery Coordinator will manage the program engagement budget, sources partnerships for financial support, and helps staff incorporate engagement and program development into their work. 

This is a full-time role, and location can be discussed further at interview stage.

You will:

  • Undertake operational level project management activities including planning, implementing, monitoring, and reporting on progress and highlighting project risks
  • Implement quality assurance initiatives and best practice strategies, undertaking regular internal reviews and assessments, monitoring program outcomes, and reporting
  • Provide cross-organisational support to technical teams and management; strengthen operational delivery and performance; assist with business continuity management
  • Liaise with government departments, support agencies and internal stakeholders across Queensland
  • Contribute to program development and to knowledge management across delivery teams, drawing upon lessons from programs and projects
  • Improve the understanding of quality systems and best practice methods, support a continuous improvement culture; improve customer and property data, compliance standards and program practice
  • Support staff induction, onboarding and training plans in housing services delivery; provide support during periods of leave

The qualities we are looking for:

  • Minimum 5 years’ experience in strategic development and implementation of community development and engagement programs
  • Experience of program design, development and co-ordination; knowledge of the social enterprise sector
  • Track record of establishing and developing strategic partnerships with external organisations
  • Commitment to the right of every person to good quality housing and a sense of belonging
  • Current Driver’s Licence, Police Check and Working With Children Check

As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. We strongly encourage candidates of all backgrounds and experiences to apply.

CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.

To be considered applicants must respond to the application questions and submit a cover letter and resume. For a confidential conversation about the position please call Christine Nichols, State Operations Manager on 07 5655 1150 christine.nichols@chl.org.au.

We look forward to hearing from you.

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